Joan Rivers Great Hair Day
Read Reviews (49) | Write a Review
Joan Rivers Great Hair Day is a hair filler pooder that claims to help cover your hair to make hair look thicker and fuller instantly for people who wants to try to hide thin patches and masking hair loss.
Date Reviewed:4/12/2013Reviewed By:Linda C.
I have medium brown hair with gold highlights and my roots grow in very dark brown mixed with gray. I read so many reviews about which color to try and ordered the Brunette from Soft Surroundings. The color was almost black. I found out I live near Soft Surroundings, so I went there to see what the salesperson suggested. Right away she said I should be wearing the Blonde, which is really a medium-brown. It is perfect! She also said I could return the Brunette to the store for a refund. I am so happy with this product. It stays on until I wash my hair, but I have to be careful if I scratch my head, otherwise I will get brown under my fingernails. It does not come off on my pillow. It virtually takes away any signs of thinning hair. I am so glad I found this product!
Date Reviewed:4/18/2012Reviewed By:Mandy
They seem like they will not even print my experience. I guess they want to keep it hidden. I have been trying to post it w/ luck.
Date Reviewed:3/10/2012Reviewed By:Marlene
I found that I have to agree with the ladies that suggested this is nothing but glorified eyeshadow. I didn't have any problems with applying it but while still styling my hair the color rubbed off onto my fingers, so I took a balled up kleenex and lightly dabbed my colored scalp and it quickly colored the paper. Also all you ladies that just love product would you please tell me how you like the odor what does it smell like to you. If you can't smell the product I am very sure that anyone that got near you would be able to smell it. Ladies this is not a nice scent it almost has a sweet mouldy smell. I ordered two at the same time different colors that I could mix to match better. They both smelled with this very, very strong odor. Bloody awlful is all I can say. So ladies if I were you go and buy eyeshadow that will match your hair, but a little lighter and buy a nice brush or use the one that came with your order. For the ladies that are blaming Joan, don't as she probably doesn't even know what is happening so you need to write to her and her daughter personally and explain what has happened she is a business woman and she doesn't need bad PR from her company. It will give her a bad name and pretty soon nobody will buy from her period. Before I forget the hair product should not have any scent.
Date Reviewed:12/9/2011Reviewed By:Suzanne
My hair is brown turning to snow white. My pink scalp showed through at my part. I orded the Salt and Pepper from an Amazon Vendor and did not do the automatic re-order. I am amazed at how nice my hair now looks. The Salt & Pepper powder is rather like a dark gun metal grey. But even where my hair is snow white, it looks like a shadow and not like I painted my scalp. Yes, I am going to recommend this to my friends
Date Reviewed:10/1/2011Reviewed By:hair loss customer
Well it did make me really happy at first, cause I didn't have to put my baseball hat on again, or go out with my baldy then area head for everyone to see and remind me how thin my hair is. With it powered with Great Hair Day I felt like everyone else, normal again, and like people ain't staring rudely at my scalp part. It definetly does makes your hair look less thin when wearing it. Your hair does look fuller. Freedom is how you feel when you wear it, but now it seems my hair is getting even thinner on top and more baldy and I just don't know if it's cause of the Great Hair Day powder. I've been wearing it since a week or two after Mother's Day of this year up til now. Can anyone tell me if they've experienced same problem.
Date Reviewed:8/8/2011Reviewed By:Pookerella
I'm 57 and my hair is very grey on the top of my head. It seems to grow in really fast and in addition to being a bit thin on top, the grey makes it look like I almost have no hair, so I was hopeful this product would make a difference and help between colorings. When I got the first one, which was supposed to be for any shade brown hair and black, it was black. Horrible color, no brown in it at all. I have medium brown hair and we're always left out! So I ordered the blonde and sure enough it was perfect. I liked the product for a long while and even though it does come off unlike what they say, it makes my hair look thicker on top with relative ease. It does make my hair very dirty/gritty, though, not at all clean like other products. So after using for several months, I decided to stop using it because I noticed that my hair was starting to thin from this product alone! Last thing I needed was to lose hair! So I stopped and instead use Touchback by Colormetrics which works great and doesn't make your hair dirty or make you lose it! Colormetrics is kind of like Loving Care in a magic marker pen. It sure smells like it. Anyway, I bought my Joan Rivers product from As We Age catalog and their customer service was fabulous.
Date Reviewed:8/2/2011Reviewed By:Linda
This is a follow-up to my original review of 7/16/11. I was promised a credit refund of $6.99 as compensation for the long delay in receiving my order. Guess what? I never received the credit refund. I have an e-mail to prove that I was promised the credit refund. I will not deal with the ineffective customer service department again. I filed a complaint with the Better Business Bureau (BBB). I encourage others to do the same. I used the following as contact info to give to the BBB: Joan Rivers Beauty P.O. Box 3007 Wallingford, CT 06492 URL: www.joanriversgreathairday.com I don't know if the BBB can do anything or not but at least I feel I've done all that I can. I've also contacted my credit card company and they're working on resolution as well. I'm so frustrated with my experience with this company that I don't even feel like using the product now!! This company needs to be shut down.
Date Reviewed:7/16/2011Reviewed By:Linda
I love this product! It works great for me. I would give it 5 stars if it weren't for the horrible customer service & delay in getting the product to me. I've ordered this from another website in the past and had no problems. Ordering from the Joan Rivers website has been a nightmare. My order still hasn't arrived and it has been 16 days since it was supposedly shipped! I really thought I had reached someone in India the first time I tried to call customer service--thick accent, not so perfect English. All they could tell me was that my order "was in transit." What a joke. I order online all the time and this is the worst experience to date. I'm getting ready to dispute the charge with my credit card company but will give them a few more days.
Date Reviewed:7/9/2011Reviewed By:jacqueline varano
the product doesnt work well enough as promised...this is a scam and u can not cancell the order once prochased-customer service is horriable,they promise to cancel your order -but do comply-and my money is being taking out of the bank-i have no other resource other then to reach out for help w/the media mr diaz --shame on you joan rivers, im very disappointed in you making money from people who cant afford your product or just cant simply afford ...
Date Reviewed:6/12/2011Reviewed By:Donna
I just want to encourage anyone considering using this product. It is awesome. I have hereditary hair loss, and I have sections of my scalp that are shiny and painfully thin. This product has changed my life. I love it. I perm what little hair I have for volume, and then cover my scalp with this product, giving me an acceptable appearance. I only wish I could tell Joan Rivers how this product has helped me. I want anyone who is thinking about trying it, to do so! Buy with confidence!!! It works wonderfully! I do not buy it through their website, because their customer service is horrible!!! But go to Ebay, or the As Seen on TV store to buy it, and it will change your life too!!
Date Reviewed:6/6/2011Reviewed By:angel
I tried ordering this product twice, n both times they took my money off my card, n sent me a letter n said they had to cancel it, card number didnt match, but yet my money simply disappears off my card, SUCH A DAMN SCAM, RIPPING PEOPLE OFF. IS SHE THAT BROKE,or just hiring a bunch of SCAMMERS to steal ur info, will NEVER EVER ORDER FROM COMMERCIALS EVER AGAIN, CANT TRUST ANYONE.
Date Reviewed:4/26/2011Reviewed By:Paul
This product saved my life....and I work for a haircare company! Amazing amazing...never would have thought but I've used for months and it dies what it says.
Date Reviewed:4/7/2011Reviewed By:LC
I can't believe that this company is getting away with this. I actually like the product, but I'm done with them because of their customer service. I have been receiving a different product that I never wanted for MONTHS. They start off nice on the phone, but they are trained to stop at a certain point and basically tell you that there is nothing else that they can do. The even say that there is no one else past the supervisor for you to speak with. I finally had to call my credit card company. They kept saying that they couldn't find my order in their system. They even said that they couldn't find any record of me calling to cancel. UNBELEVABLE!!!!! If you can get it from a company like QVC I would recommend that. DO NOT DEAL with the infomercial company!!!!!
Date Reviewed:4/1/2011Reviewed By:mimi
Great product but the s/h cost are a rip off!
Date Reviewed:3/30/2011Reviewed By:Sherise
I got this product as part of my birthday presents a few weeks ago, March 19th. My best friend bought this for me to help me have more confidence even though my hair is thinning and my shiny scalp gives it away all the time. As soon as I unwrapped it, I tried it. I love it. I have very light skin, and my natural hair is dark brown and I have the highlights to distract from my scalp. I have the brunette shade and it blends easily and covers everything. Thank you so very much Joan Rivers and of course, my best friend for buying it for me. =)
Date Reviewed:3/22/2011Reviewed By:New Great Hair Day User
My hair is thinning on top, much to my dismay, and I've been trying wigs, but the look too fake to me and never fit right. So I figured, it's cheap enough, why not. Got it today and it's really easy to apply. I'll see if it stays on. But right now I am one happy girl. It covered my thinning spots perfectly and I am so much less self conscious. I'd tell any one to buy it. I bought the light blond and it covers great. It has to be a little darker to cover the whiteness of my scalp. It is a truly wonderful product.
Date Reviewed:3/18/2011Reviewed By:Skimpy
Of all the products I've tried (and I've tried plenty) this is the absolute best. It's kind of hard matching colors though. I think light blond is to dark for the lightest blond hair.
Date Reviewed:3/14/2011Reviewed By:jeanne
I was looking forward to trying this product. I thought if Joan River's was behind it, no problem...wrong. Overbilled, product didn't come with billins sliip, you cannot reach any via phone or internet, so you are stuck. It seems from the reviews this is pretty standard, so I have contacted by credit card company to prevent Ms. Rivers/Tristar from adding any unauthorized charges.
Date Reviewed:3/7/2011Reviewed By:agnes bellevieu
What a joke. Young, beautiful models with young, beautiful hair intermingled with paid regular folk to hype the infomercial.Doesnt Rivers have enough money as it is. This in no way makes your hair look fuller only makes you look foolish buying into it. It's overpriced powder with a cheap applicator. C'mon, Joan how can you look your freezedried face in the mirror hawking this crap!!!
Date Reviewed:2/19/2011Reviewed By:Donna
My hair over the years has started to look thin, but more so on the top and escpecially through the part. I got the "Great Hair" when I saw a info commerical and liked what the product did. I though why not invest a little money and see how it will work. All I tell you is that I love it. I considerit the best produce out there. My hair has never looked so good and I'm getting alot of complements I have never recevied before. I'm now of the 4 month plan to receive my Great Hair package. It's aways in the purse, and I love it. Great job and congratulations to Joan for a wonderful, amazing product. Kudos to you. Most sincerely, Donna
Date Reviewed:2/13/2011Reviewed By:ANITA
IT IS NOT A SCAM, IT WORKS, AND SIMPLE TO USE. I READ THE NEGATIVE REVIEWS, AND WAS SHOCKED. OBVIOUSLY THESE PEOPLE DID NOT KNOW HOW TO USE THE POWDER, AND IT'S SOOOOO SIMPLE TO APPLY. MY HAIR WAS THINNING, AND HAD BALD SPOTS. NOW MY HAIR LOOKS AS THICK AS IT USED TO. I GET COMPLIMENTS ALL THE TIME ON HOW BEAUTIFUL AND THICK MY HAIR IS. IF ANYONE HAS ANY DOUBTS ABOUT THIS PRODUCT, "DON'T HESITATE TO BUY IT." I HAVE RECOMMENDED THIS PRODUCT TO SO MANY PEOPLE, THAT THEY CAN'T THANK ME ENOUGH FOR TELLING THEM ABOUT IT. ALSO, IT'S TRUE WHEN THEY SAY IT ONLY COMES OFF WHEN YOU SHAMPOO YOUR HAIR. I'VE GOTTEN CAUGHT IN THE RAIN, AND "NO" IT DIDN'T RUN, AND IT DOESN'T COME OFF ON YOUR PILLOW! I SCREAMED FROM EXCITEMENT WHEN I FIRST USED THIS PRODUCT. ALL I CAN SAY IS, THANK YOU, THANK YOU, THANK YOU "JOAN." YOU SAVED MY NERVES, BECAUSE I USED TO CRY BECAUSE I HAD SUCH BEAUTIFUL HAIR, AND NOW I HAVE A "WONDERFUL GREAT HAIR DAY" ALL THE TIME! AND MY HAIR LOOKS LIKE IT USED TO. YOU ARE "MY" HERO.
Date Reviewed:2/1/2011Reviewed By:Rico
I'm 47 and am losing my hair on top and in the front but still maintain a bit of my natural hair. After seeing the commercial a couple of weeks ago. I thought hmm, maybe I will order it and try it. I got it today, Feb 1, 2011 just 2 weeks later. Applied and and am very, very impressed that with just 4-5 brush strokes it looks fantastic.
Date Reviewed:1/2/2011Reviewed By:jayne
I called to get my RA# in order to send it back. Customer service told me it was over 60 days and I was not entitled to a refund or credit to my account There was no date on the box or the invoice so there was no way of telling if it was over 60days.They are taking advantage of a bad situation I'm stuck with it .
Date Reviewed:12/21/2010Reviewed By:Keri
love this product it worked so well i cant belive it yes you are in a monthly shipment but you can call to cancel it or change the date thats what i did and it worked fine, i would say buy it because it really worked for me
Date Reviewed:12/13/2010Reviewed By:Miss V
Purchased the product directly from Joan River site - I did not go for the auto ship - Thank God! But the shipping price - for two small items was $15.95 - I am returning the product - it does not apply well and eye shadow is just as good and you can optain a better match and save a TON of money. the brunette is truly black and shows through your hair if you are not african american or latino. The product cost $19.95 and shipping was $15.95 I must have been pretty desperate. I am so disappointed that Joan Rivers would associate her name with such an inferior product
Date Reviewed:11/28/2010Reviewed By:Felix
I agree with Ann. I also bought mine from Soft Surroundings, to avoid all the hassle with "auto shipments" you see on the commercials. I'll buy more product when I'm good and ready, thanks. And I really do LOVE this product. It works wonderfully for me. And I guess I should add that I am not a "plant" and do not work for Soft Surroundings, I actually work for a grocery store.
Date Reviewed:10/30/2010Reviewed By:Pat
Beware of this company! When you cancel their autoship you will still be charged $37.94 without receiving product and charged AGAIN another $37.94 the following month. After complaining to Erica, Shaila or whoever in customer service and being lied to, I call my bank and filed a claim against this lousy company. I like Joan Rivers products but she needs to kick their asses ASAP!
Date Reviewed:10/27/2010Reviewed By:Ann
I love this stuff. I never saw the informercial, and first saw the product in a "Soft Surroundings" catalog. I buy one shipment-They send it. If I want some more, I re-order. It may be a little bit more spendy, but I don't have to deal with the credit card scam stuff. By the way, I have nothing to do with "Soft Surrounding", except that I sometimes buy clothes from their catalog.
Date Reviewed:10/18/2010Reviewed By:anne
I purchase this about 7 mths ago and it really works. I used to use Bumble and Bumble spray which gives too much coverage on my hair....this is just RIGHT. I can control to the smallest of areas how much I want to apply. LOVE-LOVE this -- am just now going to reorder as I am almost out and dont want to be without. Its too bad about the billing - because this really works. I have tried everything on the market. Thanks Joan.
Date Reviewed:10/14/2010Reviewed By:Jane
Your company is HORRIBLE. You haven't the first clue about customer service. I ordered Joan Rivers "Great Hair Day" product and did not like it. I called to cancel my order but was told it had "just shipped" out. They advised me to "refuse the delivery" but it was not delivered, it was mailed. I received the product in the mail and just gave it away. I figured that I would just pay for the extra month and be done with it. Unfortunately, today I noticed that I was charged for a second month. When I called customer service to explain the error, I was informed that the order was sent out with a TWO month supply! BUT I WAS NEVER TOLD THIS INFORMATION when I cancelled. I spoke with the floor supervisor, Eddie, and he kept saying, "Unfortunately, ma'am the infomercial explained this." Are you kidding? I'm supposed to recall an infomercial viewed months ago? I said that I should have been informed about the TWO MONTH charges when I called to cancel my order. Again, "Well, unfortunately ma'am you were informed on the informercial." Clueless. The correct thing to do is REFUND the customer for the second month as I have requested. I went online to complain about the company and found out there are TONS of others with this exact complaint! One entry right after the other over and over....SCAM....SCAM...etc. DO NOT ORDER ANYTHING FROM THIS COMPANY. They are sneaky, under-handed and a bunch SCAMMERS!
Date Reviewed:10/13/2010Reviewed By:suzeinstyle
Automatically you will receive "ONE" order per month...what you really get is 2 compacts per order and they bill your credit card per month with S&H as if was sent 1 at a time. Meaning you will pay DOUBLE shipping and handling for each package even though they are sent TOGETHER. This sounds like a deceptive way to conduct business. The item probably costs about $10 to manufacture and they get you for 2 times the shipping/handling when they are in fact grouped together in one box!! The lady on the phone says that's the way the shipping company has to send and bill for it. Oh please! they also make money on the "handling" part of the transaction. We are not idiots! So I canceled my auto ship until I get more information from the customer service rep. The lady on the phone wouldn't even reveal their corp. address...what kind of nonsense is that. She relented and I put a call into their New Jersey office to see what they have to say..to be continued. Besides this, the product basically works (the brush is of very poor quality and keeps shedding--use your own)...my scalp has been feeling quite itchy. Anyone else with this reaction?
Date Reviewed:9/19/2010Reviewed By:Carla
I have strawberry blond color treated hair and ordered the red compact and it works great. I love it. It hides my scalp peaking through my thin hair at my part and along my bangs at my forehead. The color matchs me perfectly. It is packaged like eyeshadow but it is not like eyeshadow since eyeshadow rubs and wears off on me badly. I have had no problem with this product wearing off and it even lasts through the next day without reapplying if I don't wash my hair. I think it is a wonderful product and love it.
Date Reviewed:9/16/2010Reviewed By:Dee
Tried to cancel an order right after ordering and was told it could not be accessed until the following business day. I smell a rat!!!!
Date Reviewed:9/6/2010Reviewed By:Trudy
I ordered the light blonde from QVC. They shipped it out quickly. I apply it to a clean scalp by dabbing and blending. It covers the shiny pink scalp making my hair looks thicker and fuller on top where is is thin. Thank you Joan. Absolutely love this product.
Date Reviewed:9/2/2010Reviewed By:Diana
This is deceitful advertising! Very underhanded. This company needs to be reported. I canceled my order and they went ahead and billed me 30 days later. I understand they send you a 60 day supply but, all I heard was that it would last that long not that it was a double order! The billing was unexpected and caused me hardships. If they were going to bill someone 30 days after they canceled they should tell the customer on that phone call.
Date Reviewed:8/30/2010Reviewed By:Upset
I Really wish that I had read this review before ordering through the company. I would have known to go through qvc. I ordered this 2 weeks ago and when I called to tell them that USPS has no record of the tracking number they gave me they said it takes two weeks for USPS to get the info. I politely told the lady no it does not take that long, she tried to argue with me so I hung up. I immediately phoned back to cancel my re occurring order and ready this it looks like I'm just going to have to cancel my debit card. I haven't even received the product yet and I'm already dissatisfied!
Date Reviewed:8/28/2010Reviewed By:ellen
although there seems to be many negative reviews here, for me, this is a GREAT product. The blond shade is a little dark for my blond highlighted hair and i called, and will try their lighter blond with the next shipment.(until then, i am happy to use this color, which just makes my roots seem a little darker, which is also in style!). my problem is a widening part and scalp shows in what would be my bangs. It's very easy to apply, especially after the first time. then you know how much to put on the brush and how light (or heavy) you need your hand to be. It fills in all the spaces where that nasty shiny scalp peeks through, AND it definitely stays on until a rigorous shampoo. My friends and family have not noticed anything different about my hair, which is a good thing, and i KNOW they cant see that scalp peeking through. i do buy things online and always read the reviews first, so i know what to stay away from, but i really think if you are bothered by thinning hair, you should give this a try. it might help you like it did for me, or you can always return it!
Date Reviewed:8/28/2010Reviewed By:kELLY
Ihave thin blonde hair and bought the blonde. I use every day and absolutely love it!!!!!!!
Date Reviewed:8/21/2010Reviewed By:jessie
Buyer Beware!!! Called to cancel my subscription and kept getting billed on my credit card I would NOT recommend this product to anyone!!!
Date Reviewed:8/20/2010Reviewed By:Patty
I ordered this off the infomercial and immediately regretted it. I should have gone through QVC because this took forever to arrive. I'm blunt and get off the phone before the sales pitches for other products. In the three weeks I waited for this they called me three times "confirming my order had been shipped and to offer......" I told them I am not buying anything else when I hadn't seen this order yet. The amount is small for the money. I am sceptical of the glowing reviews wondering if they are real people or plants. The compacts for the hair and brows are small. One of the first ingredients is talc. Mine didn't stay on and was gone within two hours. And I know I'll be dealing with them to take off autoship I never wanted or ordered. Joan Rivers is old and doesn't care if she puts her name on a bad product sold by a shady company. If I were eighty, I'd take the money and run too.
Date Reviewed:8/18/2010Reviewed By:Han
I canceled these items a month ago but a couple weeks ago they sent me another two items without my permission. Then they still sent me a bill. Do not buy it NEVER NEVER!!!!!!!!!
Date Reviewed:8/8/2010Reviewed By:Jyothi
Beware of this company!!!! I called them to order one time for trial and they put me on a recurring cycle without my authorization and kept sending me this piece of crap and kept charging my credit card 3 months. I called them and sent all the crap back and they refused to give my refund. they gave me a run around for refund for 3 months giving excuses that refund will be issued within 24-48 hours but did not for 3 months. Finally I did a chargeback and got my money back that way. Very dangerous company. I plan to report them to BBB. Be careful dealing with this company. oh BTW the product is nothing but eye shadow!
Date Reviewed:8/5/2010Reviewed By:Ellie Glaeser
Hello, I think if Ms. Rivers knew what these folks have done to me since April (and now it is the end of the first week of August), she would be very sad, because I know she is a woman of integrity. Great Hair Day cashed in on me by taking out the payment on 4/21 for a product I sent back because it wasn’t even close to matching. I had waited since April first for that first package. I talked to a great rep, who talked me into trying another package; saying the wrong color must have been packed in the first one. I sent it back after receiving a shipping label and waited and waited again. Got the same wrong color. Called again, and they e-mailed me another return label. I sent it in on 6/17, through my mail room here at work, and waited and waited for my refund. I called again today, August 5, and was told unless I could prove I sent it back, I will never see my money. It went through the U.S. Mail (that is Great Hair Day’s method of shipping), so who has “proof” of putting a package in the mail? I am sick and disappointed; so much so that I was not only offended by the rep who spoke with me today, but neither of her supervisors would come to the phone. They told her to tell me unless I had living proof of having sent it back, they were keeping my money. What can I do? Please help me. Kind regards, Ellie Glaeser
Date Reviewed:8/2/2010Reviewed By:Cecelia
The brunette is actually black and stands out if your hair is really brunette. It doesn't spread easily, so it takes a long time to apply. I tried brown eyelid color, and it works just as good, and is a lot cheaper. In her defense, if it wasn't for Joan's infomertial, I wouldn't have thought about using the eyelid color to cover my thin hair.
Date Reviewed:7/28/2010Reviewed By:Joy
This order took over 30 days to arrive. I specifically told them that I did not want the automatic reorder. Now I get an email stating my reorder is on the way. You can't respond to the email & when I went to her site and tried to email customer service, it comes bouncing back. What an unprofessional business. Product was okay, but eyebrow brush is ridiculously soft, doesn't work. Obviously, this is a mill & contact is impossible.
Date Reviewed:7/21/2010Reviewed By:Tonia
The brunette is too dark and it doesn't cover too well. It took too long for delivery on this "just another TV Informercial scam." You can use eyebrow powder for cheaper, instant, and better results. Oh, and the eyebrow powder, almost the same color as the hair powder, black.
Date Reviewed:7/19/2010Reviewed By:pamela
Unfortunately I order Blonde and it is like for a brunette- Maybeit is for Blondes who dye their hair and have dark roots but this blonde is nt for real blondes. It did stay on--and if you get the rit color it would look great.
Date Reviewed:7/7/2010Reviewed By:Jean
I should have bought this long ago, it really works and does everything it promises. Not to mention the self-esteem it gives back because it effectively covers the shiny flesh-tone thinning areas on my scalp! Thanks, Joan for a great product.
Date Reviewed:4/29/2010Reviewed By:sandy
i received this product 2 days ago, I have been dealing with hair loss since I was in my 20's. I always felt so bad about my thin hair. This has changed the way i feel. I cried when I put it on the 1st time. This really works, REALLY..it works..thanks you..I feel so much better..wonderful product..