| leaky pitcher 2nd time and base motor 1st time | ***** |
| Date Posted: 2/1/2012 | Reviewed By: | Connie Payne |
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| After numerous customer service calls the first time and a replaced unit because the motor died, the 2nd one actually had the pitcher leak within 15 uses. Junk, absolute junk and the worst part is he is still advertising this crap all the time on TV and duping these poor people that are looking for something that works. I am going to report this to the BBB and hope against hope that more people will start reading the reviews before purchasing. It should be in consumer reports as a " definitely don't buy!" Not mention the amount of space it takes up on my counter and the runaround I got from customer service |
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| how sad!! | ***** |
| Date Posted: 2/1/2012 | Reviewed By: | tony |
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| I bought this garbage about a year ago. the fist thing I tried to make was pumkin soup that I had roased first so it would have some roasted flavor.so it was already soft no raw added it to the heathmaster and it stoped working in about 15 sec. the book said wait 30 mins. and reset I had dinner guest comeing!! so I tried to reset it FORGET IT IT NEVER RAN AGIEN so I had to finish it in my kitchen aid food proccsor and warm it on the stove.needles to say I was pissed off called them the next day and got the same BS.every one else did. FYI BOUGHT A NIJA NJ600 1000 WATTS. What a diffrence.... |
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| do not purchase! | ***** |
| Date Posted: 1/23/2012 | Reviewed By: | frost |
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| i agree with most of these reviews, this is not a good product. the bearings for the blade on the pitcher are not sealed and leak a nasty bearing oil until they finally break down, or burn out the motor. |
Was this review helpful ? YES | 6 users found this review helpful
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| What a disappointment | ***** |
| Date Posted: 12/19/2011 | Reviewed By: | Cande B |
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| I'm so saddened to say my health master has turned out to be a "health disaster"! I haven't used it a good 10 times and it no longer works as it did when I first purchased it. After spending over $230+...I will check for reviews from this momment forward. |
Was this review helpful ? YES | 17 users found this review helpful
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| returns | ***** |
| Date Posted: 12/14/2011 | Reviewed By: | yvonne gearns |
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| you have the choice to return, but you must pay return shipping. remind me to buy anything on tv again. I do not feel we should pay the return if not satisfied with the product. |
Was this review helpful ? YES | 19 users found this review helpful
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| Cheap China junk | ***** |
| Date Posted: 11/2/2011 | Reviewed By: | dewey johoneson |
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| I got mine for a gift. How do you tell them you threw it out. I'm a jet mechanic and attempted to replace the leaking bearing. No way! DO NOT BUY THIS MACHINE! |
Was this review helpful ? YES | 24 users found this review helpful
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| Honesty | ***** |
| Date Posted: 10/29/2011 | Reviewed By: | Disgusted |
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| I only used Montel's Health Master 3 times and it I wouldn't even turn it on when I tried the 4th time. I still had to strain the pulp when I made juice. It was so loud. Someone asked "Why all the bad reviews?" Why not? What are we supposed to do lie and pretend something worked well when it didn't? My mistake was not checking reviews first. If anyone has to send the unit back, you need to get a RA (Return authorization #) from customer service and write that on the outside of the box. |
Was this review helpful ? YES | 17 users found this review helpful
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| dont buy this one | ***** |
| Date Posted: 10/23/2011 | Reviewed By: | patricia |
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| I have had my for a year and was a great machine till now. Its making horrible noise and noticed bottom of pitcher greasey. I guess I had a leak and it has ruint motor. I dont think I will send for replacement I already spent $250 to purchase it. |
Was this review helpful ? YES | 17 users found this review helpful
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| Thank You | ***** |
| Date Posted: 10/7/2011 | Reviewed By: | patches |
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| I want to thank everyone for their reviews on this product. I was very close to placing an order for the Health Master. I believe I will save a little more money and make a real investment in a Vitamix. I am so glad I decided to do some research first. |
Was this review helpful ? YES | 19 users found this review helpful
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| RIP OFF! TURN THIS COMPANY IN!!! | ***** |
| Date Posted: 10/3/2011 | Reviewed By: | Sheryl R |
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| As a business owner myself, advertising is expensive, but a BAD word is more costly than advertising! Rude customer service, my pitcher leaked only months after owning it, had to buy a new one @ $50, as that was not covered by warranty, (read the tiny print), then the motor went out. Total hrs on this unit was maybe 5, and it fell apart. Don't buy it!!!! Because if you pay the huge money for it, you won't get it back, it will break after 90 days. I wish this product & company was off the market!!! |
Was this review helpful ? YES | 25 users found this review helpful
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| disappointed on so many levels | ***** |
| Date Posted: 10/2/2011 | Reviewed By: | sonja |
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| I am disgusted that Montel Williams has disgraced himself and ruined his reputation by selling this product. What a rip off. So dishonest; is this criminal? People work hard for their money and this is sad that he is willing to steal folks money. When I opened the box and the blender was plastic, I knew it was a rip off. I expected a hefty glass container. I gave it a shot and like many other comments, I have to agree that the juicer I have now, which costs me 30 dollars is a much better piece of equipment. I just hope I don't have all the problems getting my refund that I'm seeing other people had. Shame, shame. |
Was this review helpful ? YES | 16 users found this review helpful
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| Health master = Montel = Junk | ***** |
| Date Posted: 9/29/2011 | Reviewed By: | Pierre |
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| My healthmaster died on the third use. I was following the recommended instructions when I smelled something and before I can push the stop button, it stopped. Looks like the motor is gone. You are a terrible liar Montel |
Was this review helpful ? YES | 21 users found this review helpful
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| Worth it?? | ***** |
| Date Posted: 9/27/2011 | Reviewed By: | Peggy |
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| I have used the blender three times to make soup and it's come out pretty good. I just don't know what else you can make besides soup and smoothies.
If I would've read all of the negative reviews before my husband sent for it, I would've told him not to buy it.
I'm not sure it's worth the money. |
Was this review helpful ? YES | 16 users found this review helpful
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| Junk...junk...junk...need I say more? | ***** |
| Date Posted: 9/24/2011 | Reviewed By: | Marsha |
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| This is the worse product I have ever purchased..if you want to waste your money buy this. Only made smoothies with soft fruit...yogurt and juice and it leaks! Two replacement pitchers in less than two years and now they want another $50 to replace it AGAIN!? really? How stupid do you think we are as consumers? Don't waste your money...wish I knew this before I got mine! |
Was this review helpful ? YES | 21 users found this review helpful
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| Worst product I ever bought | ***** |
| Date Posted: 9/12/2011 | Reviewed By: | Chris |
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| After buying the product and it being shipped late, we attempted to make some of the recipes. The soup tasted raw and was awful. We attempted to use it only 3 times over a couple of months and the motor burned up. Now they want to charge me to send me a replacement motor. This is the worst product I have ever seen. I have gotten better results from a dollar store blender for under $20. Save your money and your sanity! |
Was this review helpful ? YES | 35 users found this review helpful
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| Another Very Unhappy Customer! | ***** |
| Date Posted: 9/10/2011 | Reviewed By: | Kris |
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| i loved the machine when it worked, but it hardly ever worked. then finally just died one day. i knew it was going to it acted funny from day one and no luck in the customer service dept either. i like others wish i would have invested instead in the vitamix :( |
Was this review helpful ? YES | 24 users found this review helpful
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| My worst TV purchase | ***** |
| Date Posted: 9/10/2011 | Reviewed By: | Jackie A. |
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| Because it was endorsed by Montel Williams, I thought this would be as great as he said it was. Didn't realize he endorsed false advertising too!
In the beginning I did not use the machine much, but after about 10 months, whenever I used it for liquids, from under the jug a thick dark mess would ooze out, smelling like iron. I contacted customer service who told me I would need to pay to send it back to the company to fix it. After I'd already spent TOO much on this, I thought I could live with the mess. Don't want to throw good money after bad! But I WILL NEVER ALLOW ANYBODY I KNOW TO BUY IT!!! MONTEL WILLIAMS, YOU SHOULD BE ASHAMED OF YOURSELF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Was this review helpful ? YES | 26 users found this review helpful
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| Broken after barely any use | ***** |
| Date Posted: 8/29/2011 | Reviewed By: | Alok |
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| WASTE OF MONEY! Don't get suckered. I should have put my money into a Vitamix which has a golden reputation. The customer service number is always busy, can't even leave a message. This company should be investigated for intentional obselescence of their motors and product lines. EVERY says the same exact things about these pieces of crap products. They are taking advantage of people trying to get healthy! |
Was this review helpful ? YES | 24 users found this review helpful
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| pissed off | ***** |
| Date Posted: 8/29/2011 | Reviewed By: | abb |
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| leaked icky black oily garbage and stained by kitchen counter. Wanted to charge me for replacement. Terrible customer service told one lie after another. |
Was this review helpful ? YES | 30 users found this review helpful
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| I was lucky. Mine lasted 4 months | ***** |
| Date Posted: 8/28/2011 | Reviewed By: | Candace |
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| I purchased this based on Montel’s recommendation and credibility. I should not have done that. When I started using it, I loved it. The problem is, if you don’t keep an eye on it, overflow happens very easily. That’s what happened to mine. My soup exploded and ran down the sides and burned out the motor. Who knew? Well, that was the end of my blender. I got 4 months out of it. I had to throw it away. |
Was this review helpful ? YES | 22 users found this review helpful
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| Piece of Crap HealthMaster by Montel Williams | ***** |
| Date Posted: 8/20/2011 | Reviewed By: | Kay |
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| I've paid my last $29.95 for shipping an handling broken healthmasters from these extorsionists. Montel, you deserve what you get for not standing by your over priced pieces of crap, and stealing from folks who trusted you. The idea to eat healthy is great, but your product belongs in with the other stuff you promote, in the dump. |
Was this review helpful ? YES | 32 users found this review helpful
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| Worst piece of crap ever!! | ***** |
| Date Posted: 8/13/2011 | Reviewed By: | Jay |
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| If only I had checked the reviews and listened to an associate before making my purchase! I'd have saved myself a lot of aggravation and money. The machine worked once and the customer service was the worst I've ever experienced! One of the main reason I ordered it was because it is endorsed by Montel Williams; he ought to be ashamed to be associated with this piece of junk. After months of trying to get a refund, they did not return the shipping cost. Buyer BEWARE. STAY AWAY from this blender! |
Was this review helpful ? YES | 27 users found this review helpful
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| Not Happy | ***** |
| Date Posted: 8/11/2011 | Reviewed By: | Gloria |
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| Stop working after first week. customer service not honest or helpful. PLEASE dont BUY |
Was this review helpful ? YES | 34 users found this review helpful
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| Now how much would you pay?! | ***** |
| Date Posted: 8/8/2011 | Reviewed By: | DoingResearchFirstPays |
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| I sure am glad I decided to first do some homework and spend a little time on the web looking for opinions from actual owners of this thing, before wasting my hard earned money and ending up with a lot of grief I don't have time to deal with! I am very interested in buying a juicer/blender type kitchen appliance and have seen the convincing infomercials for the 'Health Master' on TV for a long time now. It had to be a good thing if Montel Williams was putting his name behind it. He's had a talk show for years before this ad and he always seemed like a nice honest guy. This new machine seemed even better than the competing Jack LaLanne Juicer and the 'Magic Bullet', and they both looked pretty good in their own right. I'll keep looking around on line and see what I can find out about the 'Ninja 1100', 'Vita-Mix', and a few other blenders and juicers. I will see what Consumer Reports has to say too. I do want to say THANK YOU to this site and appreciate all the warnings folks gave on here. You are greatly helping your fellow consumers get the real scoop. I really hate product and service rip offs and stinking dirt bag con artists and am very glad to see so many are people are NOT letting companies like this get away with pushing sub standard shoddy merchandise, and then adding insult to injury by not even honoring their warranty by ripping you off on excessive shipping costs and rude or unreachable customer service. That's truly pathetic behavior and one hell of a way to run a business! The company marketing the now obviously crappy 'Health Master' has ruined it's reputation and is building up a lot of bad karma. I wish the unfortunate buyers my best and do hope they will all get satisfaction in some way too! |
Was this review helpful ? YES | 49 users found this review helpful
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| I Love It | ***** |
| Date Posted: 8/2/2011 | Reviewed By: | Lania |
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| I am blown away by the negative reviews of this product. I just love mine. When making a smoothie or margarita (-:, I set it on the ice
mode and let the product do the work. I suppose you could stand there with the motor running full blast and it would probably burn out but since it has a mode for that particular function....I use it. No I do not work for the company. I am retired, getting on up in years, and loving every minute of what the rest of my life has to offer. |
Was this review helpful ? YES | 35 users found this review helpful
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| This is very sad | ***** |
| Date Posted: 8/2/2011 | Reviewed By: | Derrall Chandler |
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| First of all the only reason that I purchased the machine is because Montle indorsed it. What a mistake. I had to send the leaky pict back three times. The customer service is the worse ever. they made me retrun the entire machine and my base worked fine when they finally returned me the unit six weeks later the motor blew up. they sent a second one, and a third and again the motor sparked and started smoking. The heck with retuning it again I just got raped to the max. How can our consumer affairs folks allow somethin like this to happen. If there's anyone out there doing a class action law S I'M In. And I really looked up to and respected Montel until know. I wouldn't wish this machine on my worst enemy. |
Was this review helpful ? YES | 29 users found this review helpful
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| Thanks For all the reviews | ***** |
| Date Posted: 7/17/2011 | Reviewed By: | Ken |
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| I love how only 1 person puts everyone down for all the negitive reviews. I guess everyone is wrong except for the person that must work for the company. So happy I did not order Thanks people for saving me 250.00 |
Was this review helpful ? YES | 29 users found this review helpful
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| Horrible | ***** |
| Date Posted: 7/2/2011 | Reviewed By: | YogaGirl |
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| Smoked. Didn't emulsify. Stopped working entirely. Say good bye to all that shipping money. |
Was this review helpful ? YES | 33 users found this review helpful
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| OLD SMOKIE, TAKE IT BACK!!! | ***** |
| Date Posted: 6/20/2011 | Reviewed By: | Karen B. |
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| I too got it because I trusted Montel. Well, I am glad he got the job! If you baught it TAKE IT BACK! If you get via mail DO NOT OPEN IT! TRUST ME! I had it 1 month. When I use it the smoke coming from the bottom of the motor filled my kitchen! I think they knew it because the reset button is located right on the side. Me and my friend call it old smokie! Montel hope you got your money, but you really need to quit these floks! |
Was this review helpful ? YES | 27 users found this review helpful
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| Crapmaster BS | ***** |
| Date Posted: 6/12/2011 | Reviewed By: | Mac |
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| This thing leaks more than my grandmas depends. Im going to keep the review short cause im headed to the ear doctor to get new ear drums the crapmaster destroyed my original ones. All this for only $250.00. |
Was this review helpful ? YES | 53 users found this review helpful
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| Disappointed with Product and Customer Service | ***** |
| Date Posted: 6/6/2011 | Reviewed By: | Sue Brunsmann |
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| I've had the Health Master for a little over a month. It can do everything as advertised, but it has alread stopped working. I called Customer Service and they were to send a lable so I could return it and they would replace it with a new one. Two weeks later and no label. Another call to Customer Service. Seems the first person never recorded my call and no lable was sent. This person is going to send a label. Next stop will be my credit card company - complete rip off. |
Was this review helpful ? YES | 35 users found this review helpful
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| Health Master Rip-Off | ***** |
| Date Posted: 6/6/2011 | Reviewed By: | dc3 |
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| We've had the healthmaster for a year and a half and have gone through 3 pitchers and had to replace the base once. They will replace the pitcher for "free", however, the "shipping" is half the price of the pitcher $25.00!!! A little excessive for shipping don't you think??!!
We have been using a cheap Kitchenaid blender now for 3-4 months and not one problem and if there becomes one it will be inexpensive to replace it. Buyer, definately beware of making this purchase. |
Was this review helpful ? YES | 35 users found this review helpful
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| leaky pitcher | ***** |
| Date Posted: 6/4/2011 | Reviewed By: | theodore weatherly |
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| I purchased my Health Master Blendeer the end of 2010 but only began using it the first part of 2011. After lewss than 6 months of use only 2 to 3 times a week the pitcher began leaking from the base. When I contacted customer service I was told they could do nothing other than sell me a new pitcher. Why would I do that? |
Was this review helpful ? YES | 46 users found this review helpful
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| Health Master | ***** |
| Date Posted: 5/31/2011 | Reviewed By: | Edgar Acevedo |
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| Glad I read the reviews before buying. I no longer buy products from informercials endoresed by celebrities. I had bought a Jack La Lane juicer and the motor burned out. Bought a Majic Bullet blender which came with a free one and the blades broke off on both of them...
They make it look so good on TV. However, when i was watching the informercial on the Health Master I remember Montel blending something really quick and he said "We can run this a little longer if you want but we don't want the motor to burn out" I had an aha moment when I caught that... |
Was this review helpful ? YES | 55 users found this review helpful
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| Please read the review before you purchase | ***** |
| Date Posted: 5/30/2011 | Reviewed By: | patricia alvarado |
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| first of all Montel, how could you misrepresent this blender..it does nothing that you say..a real disappointment..how misleading and misrepresenting could you be montel....i only bought it cause you said it was one of the best.. |
Was this review helpful ? YES | 29 users found this review helpful
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| leaking pitcher and bad customer service | ***** |
| Date Posted: 5/13/2011 | Reviewed By: | rbh |
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| have had my healthmaster for about 18 months and have enjoyed using it until it started leaking at the base of the pitcher. Have tried contacting customer service, but they won't return my call. |
Was this review helpful ? YES | 56 users found this review helpful
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| Thank you from Canada | ***** |
| Date Posted: 5/12/2011 | Reviewed By: | Thank you from Canada |
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| Thank you for all of your review! I was so close to pick up the phone and order one last night! But after reading your reviews, I definitely will NOT !
Montel, I used to love your show but after these reviews, I think not.
I understand we all need to make money but to sell your reputation for a piece of trash? How sad !!! :( |
Was this review helpful ? YES | 44 users found this review helpful
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| leaky pitcher and poor customer service | ***** |
| Date Posted: 5/11/2011 | Reviewed By: | rbh |
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| my healthmaster worked fine for about the first 6 months then started leaking at the base. looks like a blend of whatever i have in the pitcher and oil or grease. have tried to deal with customer service via their C.S. phone number and can't get them to return my call. All I'm looking for is a way to fix the leak. I don't want to have to deal with returning the thing!!! |
Was this review helpful ? YES | 45 users found this review helpful
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| Leaking pitcher | ***** |
| Date Posted: 5/5/2011 | Reviewed By: | H C from NY Queens |
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| I purchase my Health Master about 2 years, from the Living Well Montel Health Master, I had my motor upgraded, it work fine, how ever ther is a problem with the pitcher, leaking Pitcher, rusty liquid was coming out when I used after almost one year, I received a replacement this one started to leak, that is the major problem I find at this time with this product, I had to pay $29.00 for the replacement plus shipping and handling, I hope Montel Have the manufacture do something about this. how many pitcher will I have to change, they said the base has life time waranty we life time waranty on the pitcher also. |
Was this review helpful ? YES | 37 users found this review helpful
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| Way overrated and doesnt do what they say.. | ***** |
| Date Posted: 4/30/2011 | Reviewed By: | Jeff C |
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| Bought it.. After a first run, I realize I had kinda been taken.. Its a glorified blender that gets stuck when you put the wrong stuff in.. They compensated by giving you a strong motor which overheats the product and becomes as Healthmaster claims soup.. lol.. We regret not buying a real juicer.. this is kind of a scam.. |
Was this review helpful ? YES | 33 users found this review helpful
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| Why all the bad reviews ??? We love it!!! | ***** |
| Date Posted: 4/19/2011 | Reviewed By: | HEALTHMINDED |
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| Any Blender can mash fruit and give you a fruit smoothy. To mash vegetables and give you a vegtable smoothy is the trick and this blender has not dissapointed us. The guarantee is life time on the motor so what is the problem? We just got it and love love love it. We are able to always get our daily required fruits and veggies even when schedules are hectic. 5* rating from us. |
Was this review helpful ? YES | 34 users found this review helpful
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| reader | ***** |
| Date Posted: 4/17/2011 | Reviewed By: | Jemes |
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| well the same old bullsh__ just like Obama gave us,we should learn from this and not trust certain people. |
Was this review helpful ? YES | 39 users found this review helpful
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| Read reviews BEFORE purchasing!! | ***** |
| Date Posted: 4/11/2011 | Reviewed By: | Cindy |
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| We decided to cancel our order before actually receiving the appliance, after reading these reviews. (Yes, we should have read them BEFORE purchasing.) We called at the very next business day to cancel it, only to be told it had already been shipped (when the automated ordering system said 4-6 weeks). Since it has already apparently been shipped, our only option is to refuse it at the door when it is delivered. According to their customer service, we are still responsible for the S&H ($40). Hopefully this will help others and save them the $40, by them knowing up front the results of a canceled order. |
Was this review helpful ? YES | 32 users found this review helpful
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| Health Master | ***** |
| Date Posted: 4/6/2011 | Reviewed By: | Broken in Charleston |
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| I bought two. One for me and one for my daughter. It didn't work, right out of the box. So we had to return it and the other one came, worked 2-3 times and then broke down. It was past the 30 day return guarantee so too late to return. Getting the first one returned was a customer service nightmare. I thought since Montel was selling it, it would be a good product. Not so. The motor runs hot, very quickly and I have had to stop and let it cool down for 30 minutes. Well, $499.87 later, it was a very expensive lesson and they are crooks for selling defective products. |
Was this review helpful ? YES | 56 users found this review helpful
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| Purchaser | ***** |
| Date Posted: 3/27/2011 | Reviewed By: | Suckered in coloradC |
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| Have used the Healthmaster exactly three times and it no longer will run. Have read the owners manual cover to cover, checked the reset, checked the interlocks. Will call Amex to see if I can get my money back. Please, do not buy this appliance. |
Was this review helpful ? YES | 42 users found this review helpful
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| healthmaster | ***** |
| Date Posted: 3/27/2011 | Reviewed By: | jodell |
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| BAD BAD!!! LOVE Montel have for a long time. my grandson just diagnosed with MS at 12 years old. I would follow his word, till now! montal is a wonderfull heart felt man. you said helped your MS Im sure the diet helped. But the HEALTHMASTER has cost us alot of money and its broke as everyones is! I hope Montel gets word of these and stop before more people get BURNED. |
Was this review helpful ? YES | 32 users found this review helpful
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| DEAD after 5 weeks | ***** |
| Date Posted: 3/23/2011 | Reviewed By: | Carol |
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| No good for veggie juice, unless you like drinking a ton of thick pulp. Fruit smoothies are good, by my $30 blender did the same thing. Overrated and over priced and now DEAD after 5 wks and only 10-15 uses. Reset button did not work, motor is dead and being sent back for full refund, do not want replacment. Montel...made in China, really....very poorly made product and we got the upgraded model too !!!! DO NOT BUY THIS !!!!! |
Was this review helpful ? YES | 34 users found this review helpful
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| Not Bad, but not Great | ***** |
| Date Posted: 3/23/2011 | Reviewed By: | kaw |
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| I used the product for a month and a half. The product works great, I made soups, ground fresh coffee, and made a few puddings and sorbet's. Only issue is that after a month and a half, I did get the oil leaking into the base, and possibly some leaks in the pitcher as well. I just got off the phone with support and they are sending me a label to ship this back for a replacement. Yes, it malfunctioned, but they are replacing it at their cost.
Guys, please let's use constructive criticism when reviewing. Simply slamming the product is not helpful, and makes you look very primitive. |
Was this review helpful ? YES | 37 users found this review helpful
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| Thanks | ***** |
| Date Posted: 3/16/2011 | Reviewed By: | Koran Yates |
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| Thanks for all the reviews. Felt Montel being behind the product it would be good. Sounds like this item item will not stand up to what they claim. Looking at Vita Mix now. Why is Montel backing this product,$$$$$$$$$$$$$$$$? |
Was this review helpful ? YES | 32 users found this review helpful
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| Junk!!! | ***** |
| Date Posted: 3/4/2011 | Reviewed By: | Mark |
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| Please don't waste your money buying this Health Master. I went against my better judgement after reading poor reviews. But I figured if i bought this thing from Kohl's, I can easily take it back. We only had this for 3 days and today, my wife put together a breakfast power drink so I can take to work. Well, after after 10 second this piece of crap just stopped, no power, nothing! I'm packing it up and getting my refund from Kohl's. I've reviewed the VitaMix, it's been around a long time and the reviews are much better, but it's twice the price. It's obvious Montel is doing this for the money and NOT because it's a good product, because it's NOT. |
Was this review helpful ? YES | 65 users found this review helpful
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