| Ordered 6/11/2011 - Never Received - No Return calls | ***** |
| Date Posted: 8/4/2011 | Reviewed By: | Kim |
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| Did anyone ever receive this message - i am assuming my crossover abs is stuck in customers - very strange - customs will not respond to my e-mails and I refuse to pay for a call to spain.
FedEx Corporate Headquaters
3610 Hacks Cross Road
Building A, First Floor
Memphis, TN 38125
Dear Customer,
We regret to inform you that the delivery of your shipment has been suspended for the following reason.
1.It has been ascertained that adequate duties were not paid on the package.
Under new laws any package transiting through the EU is liable to full duties. The sender did pay the appropriate courier fee but did not pay adequate duties on the package .We are therefore requesting you pay full duty for the coverage of 119 Euros or $171 USD on the package.
As your name and email address were on the package for contact details you are obligated to pay the duties on the contents of the package You should therefore contact your assigned claims Officer, Sarah Weaver to assist with the duty payment in Spain , where your package is currently being held Below is the contact details of your assigned claims Officer.
Name: Sarah Weaver
Email address:s.weaver-fedx@post.com
Tel:(34) 678 701 804
Note: Duty coverage fees are payable to authorities through your assigned claims Officer.Fedex® does not accept fees directly- When making contact with your assigned claims officer via email or phone please quote reference REF-878382FGL The status of your package can be tracked as soon as payment has been confirmed
Sarah
(Fedex Agent)
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Was this review helpful ? YES | 15 users found this review helpful
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| scam | ***** |
| Date Posted: 7/14/2011 | Reviewed By: | Pennie |
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| I as well as others have ordered this system - I have called and called and get answering machine to which NOBODY EVER CALLS BACK. I call the same # I ordered it from and the people tell me I have to go through customer service. I said this is total BS - you have no problem taking my ORDER AND MY $$. TOTAL SCAM AND FRAUD |
Was this review helpful ? YES | 14 users found this review helpful
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| It has to be a fraud! | ***** |
| Date Posted: 6/20/2011 | Reviewed By: | Ruth |
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| I have ordered the item on three different occasion and have payed for the rush cost and am still waiting. From what I read above it seems to be a norm! I am so angry! |
Was this review helpful ? YES | 19 users found this review helpful
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| Never received - no return calls | ***** |
| Date Posted: 7/22/2010 | Reviewed By: | Karen |
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| I ordered it twice. Never received it. Called the company and they give me the customer service number. No one ever answers and no one returns my call. Feels like a great big SCAM! |
Was this review helpful ? YES | 66 users found this review helpful
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| Scam | ***** |
| Date Posted: 4/26/2010 | Reviewed By: | Ralph J |
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| I ordered this almost 3 months ago. Everytime I call they tell me to call customer service. All I get is a recording to leave a name and number and they will call back which they never do. I really think this is a scam. Don't order it!!!! |
Was this review helpful ? YES | 82 users found this review helpful
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| SCAM??? | ***** |
| Date Posted: 4/12/2010 | Reviewed By: | Mary |
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| I too ordered the crossover ab system about 8 weeks ago and never got it. What a scam. Same problems with the customer service #. I did get a return phone call saying they were backed up with their orders and it should come in the next couple weeks. Still nothing. Called the customer service # again, left another message and nothing. They should be shut down. |
Was this review helpful ? YES | 103 users found this review helpful
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| May be a fraud | ***** |
| Date Posted: 4/8/2010 | Reviewed By: | Mike T |
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| I ordered one of these 5+ weeks ago and it never arrived. The customer service telephone number that was given to me by the order operator is not manned at anytime night or day. The recording indicates to leave a name and number and they will get back to you. I left 3 messages to find out the delivery status and they never returned the calls. Called the telephone order number again and told them about my troubles and they emailed the customer service department and I still have not heard from them. If this is a legitimate product and offer then be warned that if you have any problems with your order you may be stuck like I currently am. At the worst, they are a very poorly run company with no customer service at all. |
Was this review helpful ? YES | 103 users found this review helpful
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