Comfy Control Harness
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The Comfy Comfort Harness is a brand new harness that is designed to be comfortable and better for your dogs. Unlike collar and leashes, the harnesses is a more humane way of controlling your dog as it doesn't put pressure on their necks and shoulders.
These harnesses are similar to the ones made by Puppia Soft Dog Harness.
Date Reviewed:7/7/2012Reviewed By:Susan S
I bought this at Walmart yesterday. Quality is fairly low, but the small fits my miniature pinscher very well. He has backed out of other harnesses and collars, so we had been using a choker to avoid this issue. He cannot back out of this harness, which is very good. Overall I am satisfied
Date Reviewed:5/21/2012Reviewed By:dog lover
Thanks for saving me time and the loss of extreme amounts of hair for a product that seems to be in the best interest of dogs. How people can rip dog-lovers off is beyond me so thanks for sparing me from this horrific company.
Date Reviewed:2/28/2012Reviewed By:Lou
As seen on t.v sales are test products but the scam is simple: Create a whack product, misadvertise and mislead - one is free but the processing fee and shipping and handling are ridiculous for each and you send junk while holding the money long enough to draw good interest then by the time word gets out that it's crap, you're rich!
Date Reviewed:1/21/2012Reviewed By:Shirley
I was about to buy one of these after seeing a commercial but googled reviews for the product and found this site. Thank you all so much for sharing your experiences and saving the rest of us from getting ripped off. I got mad just reading all of your horror stories so suggest, like another reviewer, that you contact your state attorney general and report the scam. Those offices can be effective in shutting down scam businesses.
Date Reviewed:1/10/2012Reviewed By:mark
the worst costumer service. hours on the phone to cancel and they still shipped it to me and they doubled the order and charged me $57.92
Date Reviewed:1/2/2012Reviewed By:fabele
Was about to order, then canceled on the website after inputting all my data. The next day received an email saying that the order is shipping and the charge for shipping exceeds the product total. I callsed my credit card to dispute and will have to call the company direct to cancel. After reading these reviews I am not positive this will be an easy task. I will go to WalMart or order from a more reputable company. Thanks for the posts.
Date Reviewed:12/28/2011Reviewed By:mark
wasted almost an hour on the phone with autimated machine to get my information. there machine doesnt tell you your going to be billed 3 or more times what is advertized, I did send my complaint to the bbb. to cancel my order i was on the phone with someone from callifornia when you order the harness you give your info to new jersey ???????
Date Reviewed:12/28/2011Reviewed By:mark R
6 to 8 weeks for delivery almost an hour on the phone with a machine, expected to pay 25 bucks when i seen my credit card bill 58 bucks rip off called better buisness burrow to report check out all the post on that site also you can buy this at any pet store walmart 10bucks,
Date Reviewed:12/26/2011Reviewed By:Sharyn M
I wanted to thank all of you for your reviews and heads-up about this product. I too was going to place an order, read these reviews first though and am now grateful I did NOT order! Thanks again for taking the time to help out fellow consumers and dog lovers : )
Date Reviewed:12/23/2011Reviewed By:mara
I went online after seeing the commercial. I ordered 2 regular comfy control harnesses and a free toy..... This is not what ended up happening. All of the sudden my credit card was charged for 5 harnesses and a toy. My total was suppose to be 14.98 or something close to that... I ended up with a $74.00 charge on my credit card. I immediately called the compay the day after the purchase was made and asked ot cancel the order. They gave me a cancellation number and 10 days later the charge appeared on my credit card. I immediatley called the company and they said, "who did you talk to"... I said "I have a cancellation number so I don't think it should matter who I talked to"... they said "sorry, but there is no cancellation but we will give you $10.00 off your purchase price".. I said "no thank you, I want my order cancelled like I was told it was and here is the number"... he said "the order already shipped"... I immediatley called my credit card company and told them of the situation and disputed the charge.. no problem there. It has been 5 days since I talked to the company and the order has not arrived to me. Very, very shady and I would not recommend using this company. I cannot say if the product is good or not because it has not arrived yet. However, I do believe they rip people off.. what a terrible experience to go through.
Date Reviewed:12/19/2011Reviewed By:Ginny
I too was going to order the harness. So glad I read the reviews and thank all of you for your warnings!
Date Reviewed:12/11/2011Reviewed By:mara mccane
I ordered the product and only wanted two and somehow ended up with 5 and they are charging me 78.00... I can't find a phone number to contact them. How do I get them to cancel my order????
Date Reviewed:12/5/2011Reviewed By:SLK
I sadly didn't read the reviews until after I ordered this crap. I talked with some guy and he said a the extra large would fit a Lab, wrong not even close too small - sent it back and never did get my credit finally gave up. Never order from this company it is a scam!
Date Reviewed:11/29/2011Reviewed By:John Harris
This website is nothing but a ripoff. i tried to order one and get one free but the site charged me for 2 and another product not even ordered a total of 69.92 and all i wonted was supposedly 10.99 thanks a lot you bunch of theives.
Date Reviewed:10/24/2011Reviewed By:Maggie
I have tried a few harnesses and was glad to see these reviews on this one before I tried it as well. The best harness I have found so far is the non-pulling mesh harness by sporn (easy to find on Amazon). I am a big fan of the gentle leader, though not all dogs get along with them and I have found this harness the best so far.
Date Reviewed:10/17/2011Reviewed By:Issa
I bought this in a store so I didn't have to go through purchasing it on their website which appears to be a nightmare. Nevertheless, the item is worthless. It did fit my small/medium sized dog well. However, it lasted 3 walks. She pulled during the last walk and completely broke free. The stitching completely came apart. This harness is only good for a toy dog.
Date Reviewed:10/8/2011Reviewed By:judy
well I very rarely buy off the infomercials. I wait until the item comes into the stores. Usually not a long wait.This product is terrible.Very awkward to put on and made poorly.Glad I didnt have to pay shipping.Got use out of the laesh though.
Date Reviewed:9/28/2011Reviewed By:Ann T.
I was just about to place an order and read the reviews. won't do it now. thanks to all the info. I will however try to find it somewhere else, or buy something different.
Date Reviewed:9/25/2011Reviewed By:Sandi
Was checking out the website today, thinking about ordering..........Checked for reviews first and I am so glad you all posted. I will NOT be using the website or possibly the product but will look elsewhere and still ck reviews on anything else I find. PHEW!!! Thank you so much!
Date Reviewed:9/18/2011Reviewed By:Barb W.
Wish I could give this a negative rating, I agree with the majority here. Stay away!!!!!!
Date Reviewed:9/15/2011Reviewed By:disappointed
a HUGE thank you to everyone who posted...i was lured in by the "awesome" commercial too, i have a 60 lb. Shepherd mix, and figured this would help with the pulling. guess i will be taking a trip to petsmart to have an actual person consult me on what is the best to buy and avoid horrible customer service. such a pet peeve of mine, as well as being ripped off (im sure most would agree). thanks again for helping me avoid a massive migrane!!!
Date Reviewed:9/12/2011Reviewed By:Kelly
I ordered this product about 3 months ago, it was a "buy one, get one free with free shipping" last week, my account was charged...was it $19.99 like advertised? Absolutly NOT! I was charged $63.92, they sent me a total of 4 harnesses, 4 leashes and two of their crazy critters. When I opened the package to try it on my English Labs (both under 2 years), the XL did not fit either one! So now, I am stuck with 4 harnesses and leashes that I can not use. After reading the terrible reviews about the returns I will give them away to my friends and family. Do not order this product!
Date Reviewed:9/12/2011Reviewed By:Valerie Ricapito
Last week I attempted to order 1 Comfy control harness for my lab. I went online to the site to place the order. I saw that the large would fit my dog's size, per their sizing chart. When I got to the end of the order I had somehow ordered 4 sets (even though I had only put in the order for 1) for a cost of $165.75! I was charged for shipping, even though it states on the website that there is free shipping (who knew handling costs were so crazy expensive!). I was also charged for the ones I was supposed to get for free, as a part of the buy one get one free deal! I called right after I placed my order, confirmation number in hand and they had no record of my order. I was told to call back in 24-48 business hours. I asked if my order could be amended and I was told that it takes 24-48 business hours to process it all. I called tonight to amend my order, but thankfully found this website first. (THANKS EVERYONE!) I told them I wanted to cancel my order. When I was asked why, I said that I got one as a gift (just a little white lie). even after saying I got one as a gift, they still tried to get me to keep my order. I said no, I would like to have the whole order cancelled. After a lot of typing I was given a confirmation number and told twice that the items will not be sent and my credit card will not be charged. I will be studying my bank account for the next few weeks to make sure I truly don't get charged.
Date Reviewed:9/8/2011Reviewed By:Suzanne
Several mths ago reviewed tv advertisment. As my dog chocks easly I called to order. asked for expedited shipping extra price. inquired if a delux lrg would fit a seventy to seventy fivelb. dog the man even commented thats a big dog. calls later one month neaer end of second arrived in mail box.. here it comes the bill came to $78.89 $48odd for halteress near$20 shipping and handling and billed for as advertised for the cozy critter almost $10. customer service said i had to pay to have this heavy box returned. The sales man sent two full sets equalling four full so called large harness. all i ordered was one delux with a second for a small fee and asked express delivery. i do not drive and live far from post office. any one with helpfull words. i am disabled live on dissability and $78 . all their hidden charges does not shippin anh handling include postage. the teture place has a code bar. in all they absolutely missrepresent their product. My comment is THEIR SERVICE AND CUSTOMER CARE rates below a zer
Date Reviewed:8/31/2011Reviewed By:Carol in Mountain view
I ordered this product telling the person that I ordered from that I needed it in less than a week and because I was leaving on a trip, they said I would have to pay $9.99 for each harness for expidited delivery within 3 working days. I placed order on 8/21 and it is now 8/31 and still no harness. Will dispute order with my credit card company. DON'T BUY FROM THIS COMPANY..IT IS A GIANT RIP-OFF!
Date Reviewed:8/28/2011Reviewed By:Rosi
just read all the reviews guess I will stay away from that company from what I could read there are enough Stores around here that also have the comfy Harness and they wont give me a hassle if I need toreturn the item for any reason thank you to all you nice people for posting your review of this company thank youagain
Date Reviewed:8/28/2011Reviewed By:Kristina
The ad clearly states 2 for 1, when in reality that's not the case at all. We were not only charged for both harnesses, but the shipping was FIFTEEN dollars, so this "2 harnesses for 10 dollars" actually cost FIFTY SEVEN DOLLARS. Needless to say we cancelled our order.
Date Reviewed:8/18/2011Reviewed By:Rosie
DO NOT BUY through their website or by phone! Once they have your payment details there is no way of cancelling the order! Everything as mentioned above happened to me.. I called them right after they had placed my order (I never placed or confirmed it)...because I noticed a mistake on that "order". I was told that I have to call back in 24 - 48 hours... that they would put a hold request but could not guarantee it.. I found it all very odd and suspicious .. so, I requested the order to be immediately cancelled... well same here.. not possible have to call back the next day or the day after (which is a Saturday!!)... I contacted my CC company and they cancelled the card immediately. I feel so silly to have fallen for that scam but the site is so cleverly set-up... and it makes me sick to the stomach to think about all the people who are being ripped off right now!!!! PLEASE STAY AWAY - I am off to Walgreens... apparently the harnesses are available there.
Date Reviewed:8/18/2011Reviewed By:Jebko Axle
Every one on here is right, except Missy and Doris S. Guess what people after I was told I could not cancel my order I put in dispute with my credit card company, and refuse the order that came via us mail. That I was charge 19.95, but the post office clames this is way out of line watch there add if it fits it ships. Next report this to the state agency that takes care of this type of flase adertisement, and SCAM in your state I did
Date Reviewed:8/15/2011Reviewed By:Sue R
BUYER BEWARE....this product is not conducive to a medium to large dog. The sizing chart is deceiving. I ordered a large for my 45lb border collie mix....the velcro barely met, therefore it kept detaching. The quality of the product is def NOT strong enough for the larger dogs. It seems that it would rip easily as the dog trys to pull. Also....it is NOT worth the time, effort, gas money, and return postage to send this product back. The shipping and handling were almost the same price (16.98 and 11.98). When all is said and done that prob leaves me with about 8 bucks in my pocket after shelling out $32. Well...looks like my friends with smaller dogs will be getting a x-ma present this year. I'm still looking for something for my precious boy.
Date Reviewed:8/15/2011Reviewed By:Ann D
After reading the reviews, I found the quality product at Petco for $24.95. Glad I didn't order these. Thanks to each of you for your review and I'm sorry you had a bad experience.
Date Reviewed:8/12/2011Reviewed By:d. harrison
You all saved me some money today. i do read reviews before if there are any. In this case you all make perfectly sense. I have 5 dogs and it would have hurted me to buy 3 sets thinking I get 3 for free. In the past few years i saved a lot just by reading the reviews. Sometimes people complain about uninportant stuff, but 90% is helpfull. In this case here 100% helpfull, thank you for letting us know
Date Reviewed:8/12/2011Reviewed By:Carol Cook
Your 10 collar becomes a $51 and if you decide you don't want it and go out of the site they charge you anyway. I am cancelling my card as well. I am mad. Probably China as usual.
Date Reviewed:8/12/2011Reviewed By:JIM COOK
The ordering process goes from $10 to $50. If you do this cancel your credit card immediately as it will never be resolved. Lots of expensive advertising, looks good but is VERY BAD!
Date Reviewed:8/9/2011Reviewed By:Sarah
i have read a lot a bad reviews about the company being a scam but you can buy the comfy control harness from walmart i got the small one for $10 and it fits my 10 pound dog very well and helps him have a more comfortable walk because he pulls sometimes.
Date Reviewed:8/7/2011Reviewed By:Tom L.
Product is easy to use and fits better that other harnesses. But buy from a respected source, like Amazon, ACE, etc....do NOT buy the harness directly from the company.
Date Reviewed:8/5/2011Reviewed By:Chris D
My dog already has a very nice harness from Petco but it's so hot out I thought a lightweight mesh one would be nice. Found the Comfy Control at Walmart. Returned it the next day. It is VERY poor quality including miss-sewn edging with raveling seams and a hole.
Date Reviewed:7/27/2011Reviewed By:Wendy
I was not happy with the size of the harness. I upgraded for free shipping...still got charged for shipping and for the "free" toy! What should have been $18.95 was $31.37 (includes $2.42 tax). I feel the product is not delux. I wonder what the regular product is. I called and stated I'd like to return as some of the stitching ran off the hem...so it will come apart easily in time. I was told if it was defective I would be credited $10.95. I hope so...just called today.
Date Reviewed:7/21/2011Reviewed By:Michael Ratcliff
I too was falsely scammed on ordering and every time I tried to call and cancel they told me I would have to call back. I gave up and will report to AMEX. Read the reviews and beware! This company are SCAM ARTISTS from the gitgo! More China junk and very falsely advertised.
Date Reviewed:7/18/2011Reviewed By:Yolonda D.
I had the same experience as everyone else. This is the biggest scam since the pet rock. The shipping is more than the item itself. And the websites charges your credit card based on the subtotal, then gives you a total amount with the added EXTRA LARGE shipping fee. Stay clear of this one
Date Reviewed:7/16/2011Reviewed By:Diane Williams
The process of ordering is misleading so that you end up ordering two sets of two and you have no way of undoing it. When you call the foreign call center - they say they will cancel the first order, but they never do. You receive the first order - I asked for Large for a pit bull - this should have been for a sheltie - and then when I figured out I had two sets, I called the customer service again because I have already been billed for both orders and they told me I had to pay the postage and be reimbursed. They can't do it right the first time or the second, why trust them.
Date Reviewed:7/15/2011Reviewed By:Tom H.
what a joke,i ordered xl harness for my german shepherd the harness don't go past my dog's shoulders. I believe its a SCAM To rip poeple off for the shipping &handling .Quality is trash. and I upgraded to the heavy duty. model. WHAT A RIP OFF. THIS COMPANY SALES ONLY JUNK PRODUCTS. SCAM¡!!!!!!! PS DONT BE LIAD TO BY RIPOFF ARTISTS
Date Reviewed:7/14/2011Reviewed By:Breezi B.
I can't comment on the product but after my negative experience trying to order, and reading the reviews, I am glad I was spared the headache. As for the folks (very few I might add) that managed to get the harness and was satisfied, can you spell " Lucky "? No one sells a product that is totally based on the correct size without a sizing chart! Give me a good old fashion conversation with a sales rep when trying to order a product your interested in but know nothing about. And thanks for the 411 on speaking to an American, I too am fed up with having to understand someone that does not speak English. This whole experience has been a joke and a waste of my time.
Date Reviewed:7/11/2011Reviewed By:Steve
BEWARE Any positive post in this board is likely to be from the company itself to counter the negative reports. Don't buy from this company
Date Reviewed:7/9/2011Reviewed By:bummer
well, I was considering purchasing this for my dog, but it appears that this harness is not sized right, especially bad that there is no sizing chart, no info on dog weight rating for strength etc. I think I will check out the petsmart one though. Appreciate people taking the time to write their reviews.
Date Reviewed:7/6/2011Reviewed By:Jan
There needs to be a "no star" rating for this company. I experienced the same things as the other reviewers. I was charged $51.00 for 2 harnesses (buy one/get one free) and free shipping. I called (India?) and was told the item was on backorder, so I cancelled it. (Didn't get a cancelation number) :-( Three days later I was billed for the harnesses, so I called and was told it was shipped the day I had cancelled it. Huh??? So now, if I ever do get a refund when I return it, I'll still owe over $10 for shipping and handling. One thing I learned about a "talking to India" law: Any time you call an 800 number (for credit card, banking, charter communications, health and other insurance, computer help desk, etc.) and you find that you're talking to a foreign customer service representative (perhaps in India, Philippines, etc), please consider doing the following: After you connect and you realize that the customer service representative is not from the USA you can always ask if you are not sure about the accent), please, very politely (this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America." The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA." YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA.That's the rule and the LAW. It takes less than one minute to have your call re-directed to the USA. Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale. Imagine what would happen if every US citizen insisted on talking only to US phone reps from this day on. Imagine how that would ultimately impact the number of US jobs that would need to be created ASAP. Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. You may even get correct answers, good advice, and solutions to your problem - in real English AND...never give your billing info BEFORE you see the final total. That's how this scamming company gets you.
Date Reviewed:7/6/2011Reviewed By:terri
after reading the reviews i might not have ordered but I read the reviews after I received them...I got them within a week and am very pleased I have a yorkie and a chihuahua and they are a tad to big but fit pretty good and the dogs dont seem to mind them at all....sorry for the bad experiences people got...
Date Reviewed:6/24/2011Reviewed By:Joe
I have a Corgi and oredered a large and an XL. the XL barely fits! Got help anyone who owns a Lab thinking the XL will work for them!
Date Reviewed:6/24/2011Reviewed By:Comfy Control Harness
We ordered a large for our 55# dog. When we finally received it (3 months) I could not get it on her, way too small. I called and was told they only have sizing for small and medium and we could return it and they'd send us an xlarge. Will wait and see what happens next. Not happy with rep on the phone, very abrupt and unfriendly.
Date Reviewed:6/24/2011Reviewed By:S Carter
Rec'd it yesterday - I had upgraded to the "deluxe" the only difference between that and the other one is its more expensive. I can imagine comfy cozy harness people laughing at these reviews because sadly we all still paid for the crappy item. And customer service is AWFUL!!! I work for Alpine Access and we'd be pulled off the phones and fired immediately if we talked to our customers like that. :| NOT HAPPY. BEWARE.
Date Reviewed:6/23/2011Reviewed By:Suze
I ordered 2 sets...small and large ..6 weeks ago and was charged but no product was sent!!!!!! UNSATISTIED
Date Reviewed:6/22/2011Reviewed By:Doris S.
These were shipped FedEx and I got them within 2 weeks of ordering. Not a bad product for the price, they work great! Why all the bad reviews? I don't see any problems with ordering, receiving or the product itself??
Date Reviewed:6/20/2011Reviewed By:RichN
I went through the steps of ordering to get the exact cost and expected to get to a place to click "submit the order". That didn't happen; the order went right through as soon as I entered my info and clicked the button to go to the next page where I planned to enter the shipping address. I called the numbers I could find for them - one is only automated. I found one and talked to them and they couldn't cancel my order. After that while searching for other numbers I found several pages like this one loaded with complaints about the company. So, I called my bank and cancelled my bank card!
Date Reviewed:6/16/2011Reviewed By:DP DISAPPOINTED
ORDERDED BY PHONE APRIL 6. HAVENT RECEIVED BUT WAS CHARGED ONE WEEK AND ONE DAY AGO. CALLED TODAY ABOUT MY ORDER. THEY COULDNT CLARIFY ANYTHING BUT, GAVE ME A TRACKING NUMBER AND WEBSITE. I STILL CANT FIND MY USPS INFO.
Date Reviewed:6/15/2011Reviewed By:BUG
I am very disatisfied with this product for toy breeds and puppies. First, after confirming an order they duplicated it. Next, I have a yorkie and it is advertised all over the sight including this product is for puppies and just a great product for them. Well my seven month old 5 lb yorkie puppy does not fit the too large harness pictured on a yorkie on the top of the page just like mine. If you have a toy breed this product will not fit. The quality of the product is good for the price. However you need to call(800.777.4034) for dimensions and proper sizing before purchasing.
Date Reviewed:6/12/2011Reviewed By:Haywood Jablowme
I was checking out theIr web site to get further information after seeing one of their commercials foolishly thinking they'd have something simple like a SIZE CHART. After routing around the site and determing it seemed like it would be a hassle to deal with calling them I looked up these reviews...Thank f#%king god. These cats are a total joke. Buyers beware. Cheap crap will always be cheap crap. From the looks of it they're doing a bait and switch with the prices/ shipping costs and this fantasy "deluxe" model. They're betting on people giving up on dealing with them and deceide to say screw it on the $30-$61 they got jacked for.
Date Reviewed:6/12/2011Reviewed By:Samantha
Ordered this harness yesterday 6/11 and never got a conformation number or the total amount that was charged to my card. checked my bank statement online and didn't see any pending activity, and the comfy control harness' customer service is closed on weekends. i will be calling my bank to block transaction as to this sounds like a scam. i had also went on their website to "track my order" and i can not even find one that exists in my name. I also didn't even get a chance to actually talk to someone when I placed my order it was all automated.
Date Reviewed:6/10/2011Reviewed By:sharon ackerman
The reviews helped me from getting caught up in another cluster. I called the company and it was all recorded answers to questions I was not asking. I couldn't find out girth and lenght sizes. All they wanted to do was to get people to up their orders to a more expensive and "better made product" The smart money is to forget it.
Date Reviewed:6/7/2011Reviewed By:Tom V.
Their website EXPLICITLY SAYS "Click here to order now! 100% SECURE 256 bit SSL!" but it is not secure AT ALL. ...not to mention that "$10.99" offer ACTUALLY adds up to over $37 after all of their over-inflated shipping and "processing" fees. I agree with the other reviewer! Go to Petco or Petsmart.. at least there you know what you're getting.
Date Reviewed:5/14/2011Reviewed By:Kim E
I found a similar one at PetsMart. Different brand name, but alot better quality. Check it out.
Date Reviewed:5/9/2011Reviewed By:M Mueller
I bought this harness through bed, bath & beyond. I found it on their clearance rack, someone had returned it so it was marked down to $4.99 and then I had their 20% off coupon so coudn't resist. I'm pleased with the harness, fits my 10lb dog well (sz small) and the clasp is so much easier than the on easy walk harness by gentle leader that we had been using. I returned that because of the tiny plastic clasp being so difficult to work that my dog started nipping at us when we put it on or took it off.
Date Reviewed:5/2/2011Reviewed By:Ray G
I ordered the comfy control on March 19, 2011. I called on 4-14-11 to check on the status of the order. I was told to wait until 4-30-11 as they are behind schedule. I called their toll number on 5-2-11 and the tele was been disconnected. I believe I was ripped off. What a scam!!!!! BEWARE..
Date Reviewed:4/21/2011Reviewed By:concerned citizen
i try to order but all anyone was concerend about was trying to get you to accept a package or a cruise not really interested in selling comfy control harness took my card number and i am checking my account every day hope they understand my account had better not have no more and i had better recive what i ordered "only" they said said they would even email me with a total and i could also keep track of where it was maybe you need to know what kind of people work you i only hope you are honest
Date Reviewed:4/19/2011Reviewed By:Linda
I ordered a medium and it stated that another would be sent with free shipping. I get all the way to the end and it charged me $61 when i called the service line for help to cancel the order they were CLUELESS it took me 5 days to cancel this order after speaking to half their staff!!!!
Date Reviewed:4/11/2011Reviewed By:Viriginia
Thank all of you for your reviews. It verifies what I thought to be poor..really less than poor, marketing and customer service. Trying to do anything but order AND have questions answered from the number given on TV or their website was impossible. It is only there for orders no questions. Even though it indicates small, medium and large, I had questions about weight and girth which all the competitors spell out very clearly. I had to call the "TeleBrands" number. I also wanted to know how to get the "free shipping" which was mentioned and never clear on "how" to get this and found out there is a "deluxe" package which is not featured on the webiste (although I was told from the phone representative that it was) which is $4.99 more and was told it is "more durable" than the regular one. It was enough to know I wasn't going to order from them. Too bad for them, they just lost a HUGE sale. Thanks reviewers!!
Date Reviewed:3/3/2011Reviewed By:luis
I ordered two medium size which didn't fit my dogs to small cheaply made a rip-off
Date Reviewed:2/19/2011Reviewed By:Missy
I think these are great. They are so easy to put on compared to regular harnesses and appear to be so much more comfortable for our dogs.
Date Reviewed:2/18/2011Reviewed By:Henry B
I ordered one Ex large Delux Harness supposidly better made than what they advertise. I guess what they advertise isn't well made? Anyway, I was to receive free shipping for the order and the order printed out 1 small for $19 plus shipping. When I called customer support, they said they wouldn't have access to the account data until next week but I had 24 hours to cancel????? These people are nuts!!!
Date Reviewed:2/16/2011Reviewed By:Robert James
This wasn't as good as it is advertised. It's junk.
Date Reviewed:1/30/2011Reviewed By:Lucas Couvaras
The product is good but the sales operation very inadequate. I was trying to buy 4sets Large of two different colors and 2sets XX-L of two different colors, But was impossible...Are they designed to sell only to single dog owners?
Date Reviewed:1/19/2011Reviewed By:John S.
This product actually MAKES the dog pull on the leash. It is light weight, very cheaply made, won't work for large dogs. Goes against all known and knowledgeable training practices from professional trainers to veterinarians. One style that does work is Gentle Leader, and another is the Easy Walk Harness, both use correct technology to train the dog.